Why am I Not Receiving Child Support: Reasons and What to Do

Why am I not receiving child support?” If this is your matter, there could be several reasons why. In this blog post, I will discuss some of the most common reasons why child support payments may be late or not received at all. We will also provide advice on what to do if you are in this situation.

why am i not receiving child support

Why am I Not Receiving Child Support: 6 Probable Reasons

“Why haven’t I received my child support this month?” There are 6 probable reasons here below-

#1. Might be delayed by CSSD:

In some cases, the Child Support Services Division (CSSD) might be slow in processing payments, and they could not have transferred it yet. Suppose check payments may need 10 days to clear. It may be possible that the payment was made, but it is still in process.

If the parent who is making payments has a new employer, CSSD may be in the process of obtaining information from them. If you have any doubts, contact CSSD and ask why child support payments have not been received yet.

#2. Payments might behold for any reason:

Sometimes, any state agency may hold payments for any number of reasons. This could include bad debts or pending investigations by the CSSD. Also, if the non-custodial parent has not met their other obligations or child support payments from another family, there may be a hold on their account.

Sometimes, the paying parent might have requested a court order review. If this is why your payments have not been received, they are waiting for a court decision.

#3. Not cleared by the employer of a non-custodial parent:

The payments may not reach you probably because the employer of the non-custodial parent has not cleared them yet. You should contact the employer and ask why the payments have not been made yet.

Moreover, if the non-custodial parent has changed employers, then CSSD may not be aware of it. The payments may have been sent to the wrong employer address.

#4. Late due to check lost or stolen:

If the non-custodial parent sends payments by check, the payment may have been lost or stolen. The paying parent would need to inform CSSD about any such incident and ask for a replacement check.

It may take some time to receive your payments if this has happened, as a new check will have to be issued. Many think CSSD may collect child support payments from the payer’s spouse. But, the spouse is not responsible for the child support.

#5. Tax refund intercept delays:

If the non-custodial parent is paying child support through tax refund intercept, it may take some time for the payment to reach you. The other reason this could happen is if the paying parent’s taxes are adjusted or disputed by either IRS or state agencies.

In addition, the tax refund intercept program has a specific duration for processing payments. You will need to wait a while before receiving your payment, though you can always contact CSSD if you’re curious about the status of your money.

#6. The non-custodial parent misses it willingly:

Sometimes, the non-custodial parent may intentionally miss their payments. There could be many reasons, such as the inability to pay or simply not wanting to.

For example, if the payments are too high or need to be adjusted to their current conditions, then they may intentionally miss it. Also, If they’re also avoiding contact with you, it’s likely that this is on purpose. Another example of prenump. Many spouses may think that any terms on the prenump are enough for not paying child support. But terms related to child support can’t be determined in a prenup.

Why am I Not Receiving Child Support: 4 Things You Can Do

#1. Contact the non-custodial parent:

If you are not receiving child support payments, contact the non-custodial parent. You can ask why they haven’t made their payments yet and why you have not received the money. This can help you understand why your payments are late and what steps need to be taken next.

Also, let them know that it is possible to make arrangements with CSSD for reduced payments if they cannot pay the full amount. It is worth having an honest conversation about why child support has not been received yet.

#2. Contact CSSD to check if there is any delay from their side:

If you’ve contacted the paying parent but still need payment, contact the CSSD for more information. They can tell why you have yet to receive payments and why it’s delayed. It could be that they have not been able to collect money from the non-custodial parent’s employer or if there is any other issue.

With CSSD, you can discuss any arrangement and how to expedite receiving your money. They will also advise on what steps to take next and how to get the maximum amount of money you’re legally entitled to.

#3. Hire a lawyer:

If you are not satisfied with the results from the CSSD, it is worth considering hiring an attorney. An experienced lawyer can help to enforce court orders, collect payments and protect your rights as a custodial parent.

Moreover, they will handle any issues and provide legal advice on how to get the most out of child support payments.

#4. Go to court:

If the non-custodial parent refuses to pay child support, you may need to take further action. Contact a lawyer and consider filing a motion in court. They may be held in contempt of court and even face jail time depending on why they are not making payments.

Going to court can be a long and complicated process, but it is necessary in some cases to secure a legally enforceable child support agreement.

You should watch this video to learn more about how to avoid paying child support legally:

FAQs on Why am I Not Receiving Child Support:

Is there a way around not paying child support?

Unfortunately, there is no way around not paying child support. Child support is a legal obligation, and failure to pay can lead to serious consequences such as wage garnishment, liens on property, or even jail time. 

If you cannot make payments, you must contact your state’s child support enforcement office for assistance in setting up a payment plan or negotiating a lower amount. Additionally, many states offer assistance programs for parents struggling to make ends meet and need help paying their child support obligations. 

It is important to seek help as soon as possible, as failure to pay can result in serious consequences. In cases of financial hardship, parents should agree to an alternate form of payment with the other parent. I know a case where the father abandoned the child and the mother with the hope of not paying child support. But, the court imposed child support on him.

What happens when you don’t pay child support in Virginia?

Not paying child support in Virginia has serious consequences. If a parent defaults on payments, the court can garnish wages and suspend driver’s licenses, passports, and professional licenses.

Furthermore, depending on the severity of the missed payments, they may face criminal charges with penalties ranging from probation to even incarceration.

If a parent falls behind enough or fails to meet their support obligations entirely, the state of Virginia may take action to revoke parental rights altogether. This could lead to the child being placed up for adoption or in foster care without the parent’s consent.

As such, parents who owe child support in Virginia must understand their obligations and comply with any court orders related to payment.

Why am I not receiving the full amount of the ordered child support?

Various factors, including the income and resources of both parents, determine child support. The amount ordered for child support may be adjusted if any changes in the parties’ circumstances would justify such an adjustment. 

For example, if either parent experiences a significant change in their income or expenses, they can petition the court to modify the existing child support order. Additionally, if either party fails to pay their court-ordered child support, it can reduce the amount they receive or have to pay.

How is child support paid in California?

In California, child support is typically paid by the non-custodial parent to the custodial parent of a child. It is usually ordered by the court and based on each parent’s income and the number of children involved.

The total amount owed is split into monthly payments, generally made through an electronic transfer from one bank account to the other or through direct deposit by employers for those employed. If a person cannot pay in full, a payment plan can be set up with their county’s Child Support Services agency.

Additional considerations such as health care and childcare expenses may be considered when determining how much money must be paid in child support.

Overall, courts in California should ensure that both parents contribute financially to their children’s well-being.

How long does it take for a child support payment to be deposited?

Figuring out the timeline for when a child support payment will be deposited into an account can vary greatly depending on the delivery method and location. Generally, payments delivered online or by mail may take one to two weeks to process.

Those sent through checks in the mail may also take up to two weeks; however, electronic transfers directly from bank to bank can speed up that timeline considerably, possibly taking just a few days in some cases.

Understand the nuances of these different avenues for receiving child support payments so that parents may correctly avail themselves of all their possible financial options.

How do I report non-payment of child support?

Fortunately, there are procedures to report non-payment of child support and get back on solid financial ground. To start the reporting process, you must contact your state’s Child Support Enforcement Office or agency in the jurisdiction where the order was issued.

The agency will review the case and advise you on how to file a complaint. This may include proof of non-payment, such as cancelled checks or other documents. Don’t forget to include dates and times payments were expected.

Reporting delinquent parents who are failing in their duty is important for family finances and helps enforce laws that ensure children receive financial support from both parents.

How to track child support payments?

Keep on track of child support payments, not only for the security of your family budget but also to ensure your children have the financial support they need.

Luckily, tracking these payments with various simple services available today is easier than ever. Apps like Due provide automated systems to set up reminders for each payment and keep you updated when each payment is received.

Additionally, many states also offer specific tracking systems or have partnered with third-party services that offer ways to keep tabs on child support payments. By knowing exactly when the money reaches you and your children, you can rest assured that everyone involved is taken care of financially!


Child support payments are essential for custodial parents to be able to provide for their children. If you are not receiving child support payments, there can be various reasons why it’s delayed or missing. Understand why your payments have been delayed so that you can take prompt action.

You should first contact the non-custodial parent and CSSD to check why payments have been missing. If that fails, consider hiring a lawyer or filing a motion in court. In any case, make sure that you are legally entitled to child support payments.

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